Current Vacancies

LPPA - Project Management

Business Change Project Manager - Fixed Term Contract 12 months

Preston

Job Ref
Chng2
Location
Preston
Salary
Circa £40,000 dependant on expereince

Business Change Project Manager - Fixed Term Contract 12 months
Homeworking with occasional travel to Preston, Lancashire

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options.

We are currently seeking a Business Change Project Manager to join our Project Management team in Preston.

Purpose

The Project Manager will be responsible for the delivery of a diverse set of key business related LPPA Change Projects, managing appropriate resource to ensure timely delivery whilst maintaining a commercial mindset. The role holder will work closely with the LPPA Change & IT team and particularly the Head of Project Management to scope, plan, manage and deliver all aspects of the project life cycle for key programmes of work that are critical to LPPA achieving its change objectives. Ideally, candidates will have a mixture of business and IT change experience.

Key Accountabilities

- Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for key strategic programmes/projects simultaneously on time and to quality and budget ensuring appropriate governance, management of project resources, comprehensive project plans, status reports, and pro-active management of key dependencies and risks
- Conduct feasibility studies for the implementation of new software, software upgrades & systems replacements
- Production of business case and benefits realisation for projects, and the end to end management of the delivery of approved change/projects in line with LPP’s project management methodology
- Provide on-site leadership for project teams by building and motivating LPPA change team and project team members to meet project goals, adhering to their responsibilities and project milestones
- Manage all aspects of multiple projects ensuring they remain aligned to and directly support the achievement of strategic objectives. Prepare estimates and detailed project plan for all phases of the project
- Participate in establishing new processes, practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organisation
- Procure adequate resources to achieve project objectives in planned timeframes. Share knowledge and best practices by coaching and mentoring the project team
- Manage the day-to-day project activities and resources and chair the project management team meeting
- Manage project scope and changes
- Manage project RAID logs (Risk, Assumption, Issue & Dependencies) to mitigate impact to baseline

Person Specification

- Proven ability to successfully deliver multiple projects in a fast-paced environment, on-time, on-schedule and within budget. Self-motivated, decisive, with the ability to adapt to change and competing demands
- Works creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
- Build and maintain relationships by engaging business stakeholders to establish credibility, solve problems, build consensus and achieve objectives. Excellent leadership, communication (written, verbal and presentation) and interpersonal skills
- Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary (preferred)
- Experience leading, motivating and managing various project teams, including internal and external resources, while holding team accountable for performance
- Experience presenting to stakeholders; both written and oral with technical and non-technical staff. Flexible with proven ability to conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities
- Technically competent with various project management methodologies
- Project Management Qualification (Essential)

In return

- The salary for this role is circa £40,000
- We offer 25 days’ holiday (plus bank holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate
- As you would expect from a pension organisation, LPP offers employees access to an excellent pension scheme with generous employer contributions

So, if you’re seeking your next challenge as a Business Change Project Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
Programme Management
Status
Full Time
Type
Fixed Term Contract
Hours
37 per week


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LPPA - Pension Administration

Pensions Administrator - Helpdesk / Contact Centre (FTC April 2022)

Preston

Job Ref
LPPAHelpdesk
Location
Preston
Salary
£20,000/annum FTC until April 2022

Pensions Administrator – Helpdesk / Contact Centre (FTC April 2022)
Preston, Lancashire

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business based in Preston, Lancashire. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options.

Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline driven and responding to queries. If you would be interested in any future Helpdesk roles, please register your interest by sending in an application.

Purpose

As a Pensions Helpdesk Advisor, you will provide the highest standard of customer service to members, employers and 3rd parties. The role is predominantly focused on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPPA.

Key Accountabilities

- Sensitively and efficiently when assisting customers, resolve their pension queries and make appropriate referrals, as necessary
- Assisting customers via telephone to resolve all queries
- Delivering a flexible and responsive service in line with the needs of the business
- Taking ownership of individual enquiries and customer requests
- Able to work independently without close supervision
- Ability to meet agreed quality and performance targets

Person Specification

To be considered as a Pensions Helpdesk Advisor, you will need:

- Experience in working in a contact centre environment
- Experience in telephone and/or email communication with customers
- Experience of working to, and achieving, challenging targets with excellent customer service skills
- Excellent verbal and listening communication skills
- Good interpersonal skills and able to show empathy
- Competency in using multiple ICT systems including email

You must be prepared to work flexibly to provide cover for call centre hours of 08.00 to 18.00 Monday to Friday (excluding Bank Holidays). We will consider applications from candidates who have a preference to work on a part-time basis.

You will be required to undertake intensive training during an extensive induction programme. No previous pension knowledge is required.

In return

- The salary for this role is circa £20,000/year
- We offer 25 days’ holiday, plus Bank Holidays and additional concessionary days
- We operate on a 37-hour working week, with flexibility in working pattern dependent on the role
- When you join LPPA as a new member of our team, you will automatically be given access to our bespoke Reward Discount Scheme "Your Perk Site", which provides our employees with various rewards and benefits to save money
- As you would expect from a pension organisation, LPPA offers employees access to an excellent pension scheme with generous employer contributions
- We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers.

So, if you’re seeking your next challenge as a Pensions Administrator, please apply via the button shown.

Other organisations may call this role Contact Centre Agent, Customer Service Assistant, Pensions Officer, Pensions Administration Officer, or Administrator – Pensions.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
Pensions Helpdesk
Status
Full Time
Type
Fixed Term Contract
Hours
37 Hours


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Administrative Assistant

Preston

Job Ref
AA254
Location
Preston
Salary
£18,500 per annum

Administrative Assistant
Preston, Lancashire - Hybrid working (Preston/Home)

About Us

Local Pensions Partnership Administration (LPPA) is the administration arm of LPP, which manages pension clients’ assets of over £18 billion.

At LPPA, we administer the pensions of over 600,000 Members from 1,900 different employers. These are across local government, police officers' and firefighters’ pension schemes.

We strive to deliver the best experience for our Members and keep them fully informed about their pension, whether they are still paying into a scheme, have left a scheme and become a Deferred Member, or are enjoying their retirement. Equally, we work closely with Employers, continuously educating and supporting them to ensure they have what they need to deliver the best possible Member experience.

We do all this while adhering to our four key values – working together, committed to excellence, forward thinking, and doing the right thing – all to help, guide and support our Members and Employers as best we can.

We are currently seeking an administrative assistant who will work across two of our key teams; Retirements and Bereavements dealing with members who are experiencing significant life events/milestones.

Key responsibilities:

- Managing the mailbox for the Bereavement and Retirement teams, ensuring incoming emails are actioned appropriately
- Sending chaser emails to members/contacts to ask for required information across Retirements and Bereavements cases
- Making phone calls to members/contacts to request additional information across Retirements and Bereavements
- Updating the pensions administration system UPM, once calls, and emails have been actioned across Retirements and Bereavements

About You:

- Excellent customer service skills with the ability to communicate in a confident, empathetic and friendly manner
- Good IT skills and previous experience of Microsoft office
- Able to manage high volumes of work and prioritise accordingly
- Previous administration experience would be an advantage, though training is available.

This is an excellent opportunity to excel in a support role to assist in our vision of being the Best Pensions Administration organisation. We will offer the successful applicant the opportunity to undertake an Apprenticeship in Business Administration following successful completion of probation.

In Return

- The salary for this role is £18,500
- We offer 25 days’ holiday (plus Bank Holidays and additional concessionary days)
- A hybrid working approach to support your work/life balance with a mix of homeworking and office days
- We operate on a 37-hour working week, with flexibility in working patterns for the right candidate
- Access to an excellent Local Government pension scheme with generous employer contributions.
- Our offices in central Preston are easily accessible by road, rail and public transport

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds.

So, if you’re seeking your next challenge as an Administrative Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
Bereavements
Status
Full Time
Type
Permanent
Hours
37 per week


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Pensions Administrator - Early Leavers

Preston

Job Ref
LPPA-ELT
Location
Preston
Salary
Up to £20,000

Pensions Administrator - Early Leavers
Preston, Lancashire (agile and homeworking available)

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options. Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline-driven and responding to queries.

We are currently seeking Pensions Administrators to join our Member Services teams in Preston.

Key Accountabilities

- To process and check a range of general pensions casework, including, but not restricted to benefits estimates, transfers, retirements, commutation of benefits and the combining of benefits, ensuring that service level targets and deadlines are met in respect these areas
- To respond to member correspondence relating to the work undertaken within the team, again ensuring that service level targets and deadlines are met in these areas
- To develop an understanding of current pensions regulation and overriding legislation, maintaining up-to-date knowledge
- Liaise with customers and third parties obtaining information in respect of the work undertaken on the team

Person Specification

- Practical working experience in an office administration role. Previous experience in the pension or financial services industry is desirable but not a necessity
- Proven ability to undertake detailed mathematical calculations accurately. Please note, the interview process may include numerical assessments
- Demonstrable ability to work accurately and to deadlines
- Previous work with internal database systems is desirable, experience with processes relevant to payroll and pension administration would be beneficial
- Previous experience and high capability of using the Microsoft Office packages (e.g. Word and Excel)
- Strong communication skills with the confidence to work independently when required whilst also being an effective team player

Qualifications

- 5 GCSEs or equivalent including Maths and English at Grade C or above
- A recognised pension administration qualification (or working towards) would be desirable
- Relevant degree would be desirable - in subjects such as Maths or Business Studies

In Return

- The salary range for this role is up to £20,000 depending on experience
- We offer 25 days’ holiday (plus Bank Holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate
- Access to an excellent pension scheme with generous employer contributions
- We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential
- Our offices in central Preston are easily accessible by road, rail and public transport

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds.

Reasonable adjustments will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Other organisations may call this role Pensions Officer, Pensions Administration Officer, or Administrator - Pensions.

Function
Early Leavers
Status
Full Time
Type
Permanent
Hours
37 Hours per week


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Pensions Administrator - Early Leavers

Preston

Job Ref
LPPA-ELT
Location
Preston
Salary
Up to £20,000

Pensions Administrator - Early Leavers
Preston, Lancashire (agile and homeworking available)

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options. Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline-driven and responding to queries.

We are currently seeking Pensions Administrators to join our Member Services teams in Preston.

Key Accountabilities

- To process and check a range of general pensions casework, including, but not restricted to benefits estimates, transfers, retirements, commutation of benefits and the combining of benefits, ensuring that service level targets and deadlines are met in respect these areas
- To respond to member correspondence relating to the work undertaken within the team, again ensuring that service level targets and deadlines are met in these areas
- To develop an understanding of current pensions regulation and overriding legislation, maintaining up-to-date knowledge
- Liaise with customers and third parties obtaining information in respect of the work undertaken on the team

Person Specification

- Practical working experience in an office administration role. Previous experience in the pension or financial services industry is desirable but not a necessity
- Proven ability to undertake detailed mathematical calculations accurately. Please note, the interview process may include numerical assessments
- Demonstrable ability to work accurately and to deadlines
- Previous work with internal database systems is desirable, experience with processes relevant to payroll and pension administration would be beneficial
- Previous experience and high capability of using the Microsoft Office packages (e.g. Word and Excel)
- Strong communication skills with the confidence to work independently when required whilst also being an effective team player

Qualifications

- 5 GCSEs or equivalent including Maths and English at Grade C or above
- A recognised pension administration qualification (or working towards) would be desirable
- Relevant degree would be desirable - in subjects such as Maths or Business Studies

In Return

- The salary range for this role is up to £20,000 depending on experience
- We offer 25 days’ holiday (plus Bank Holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate
- Access to an excellent pension scheme with generous employer contributions
- We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential
- Our offices in central Preston are easily accessible by road, rail and public transport

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds.

Reasonable adjustments will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Other organisations may call this role Pensions Officer, Pensions Administration Officer, or Administrator - Pensions.

Function
Early Leavers
Status
Full Time
Type
Permanent
Hours
37 Hours per week


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Pensions Administrator. Fixed Term and Permanent Opportunities available

Preston

Job Ref
LPPA-PACEx10
Location
Preston
Salary
From £21,000 - £26,000 dependant on relevant experience

Pensions Administrator (Fixed term and Permanent opportunities available)
Agile and Homeworking available

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options. Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline-driven and responding to queries.

We are currently seeking Pensions Administrators to join our Member Services teams This can be on a Homeworking basis.

Key Accountabilities

- To process and check a range of general pensions casework, including, but not restricted to benefits estimates, transfers, retirements, commutation of benefits and the combining of benefits, ensuring that service level targets and deadlines are met in respect these areas
- To respond to member correspondence relating to the work undertaken within the team, again ensuring that service level targets and deadlines are met in these areas
- To develop an understanding of current pensions regulation and overriding legislation, maintaining up-to-date knowledge
- Liaise with customers and third parties obtaining information in respect of the work undertaken on the team

Person Specification

- Practical working experience in an office administration role. Previous experience in the pension or financial services industry is desirable but not a necessity
- Proven ability to undertake detailed mathematical calculations accurately. Please note, the interview process may include numerical assessments
- Demonstrable ability to work accurately and to deadlines
- Previous work with internal database systems is desirable, experience with processes relevant to payroll and pension administration would be beneficial
- Previous experience and high capability of using the Microsoft Office packages (e.g. Word and Excel)
- Strong communication skills with the confidence to work independently when required whilst also being an effective team player

Qualifications

- 5 GCSEs or equivalent including Maths and English at Grade C or above
- A recognised pension administration qualification (or working towards) would be desirable
- We welcome applications from recent graduates interested in gaining experience within Financial Services.

In Return

- The salary will be between £21,000 and £26,000 dependant on experience, with previous pension administration experience attracting a higher salary.
- We offer 25 days’ holiday (plus Bank Holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate
- Access to an excellent pension scheme with generous employer contributions
- We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential
- We operate a hybrid working model and for some roles can offer these on a full time home working basis. For others, occasional days in the head office in Preston, Lancashire will be expected.

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds.

Reasonable adjustments will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Other organisations may call this role Pensions Officer, Pensions Administration Officer, or Administrator - Pensions.

Function
Retirements
Status
Full Time
Type
Fixed Term Contract
Hours
37 Hours per week


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Pensions Administrator - Helpdesk/Contact Centre

Preston

Job Ref
LPPAHelpdesk
Location
Preston
Salary
£20,000/annum

Pensions Administrator – Helpdesk / Contact Centre
Preston, Lancashire

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business based in Preston, Lancashire. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options.

Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline driven and responding to queries. If you would be interested in any future Helpdesk roles, please register your interest by sending in an application.

Purpose

As a Pensions Helpdesk Advisor, you will provide the highest standard of customer service to members, employers and 3rd parties. The role is predominantly focused on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPPA.

Key Accountabilities

- Sensitively and efficiently when assisting customers, resolve their pension queries and make appropriate referrals, as necessary
- Assisting customers via telephone to resolve all queries
- Delivering a flexible and responsive service in line with the needs of the business
- Taking ownership of individual enquiries and customer requests
- Able to work independently without close supervision
- Ability to meet agreed quality and performance targets

Person Specification

To be considered as a Pensions Helpdesk Advisor, you will need:

- Experience in working in a contact centre environment
- Experience in telephone and/or email communication with customers
- Experience of working to and achieving challenging targets with excellent customer service skills
- Excellent verbal and listening communication skills
- Good interpersonal skills and able to show empathy
- Competency in using multiple ICT systems including email

You must be prepared to work flexibly to provide cover for call centre hours of 08.00 to 18.00 Monday to Friday (excluding Bank Holidays). We will consider applications from candidates who have a preference to work on a part-time basis.

You will be required to undertake intensive training during an extensive induction programme. No previous pension knowledge is required.

In return

- The salary for this role is circa £20,000/year
- We offer 25 days’ holiday, plus Bank Holidays and additional concessionary days
- We operate on a 37-hour working week, with flexibility in working pattern dependent on the role
- When you join LPPA as a new member of our team, you will automatically be given access to our bespoke Reward Discount Scheme "Your Perk Site", which provides our employees with various rewards and benefits to save money
- As you would expect from a pension organisation, LPPA offers employees access to an excellent pension scheme with generous employer contributions
- We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers.

So, if you’re seeking your next challenge as a Pensions Administrator, please apply via the button shown.

Other organisations may call this role Contact Centre Agent, Customer Service Assistant, Pensions Officer, Pensions Administration Officer, or Administrator - Pensions

Function
Pensions Helpdesk
Status
Full Time
Type
Permanent
Hours
37 Hours


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LPPA - Risk & Compliance

Quality & Compliance Monitoring Officer

Preston

Job Ref
RISK2
Location
Preston
Salary
Circa £25,000 dependant on experience

Quality & Compliance Monitoring Officer
Hybrid working - Home based with occasional travel to Preston

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options.

We are currently strengthening our Risk and Compliance Team to ensure LPPA maintains an appropriate audit and risk management framework and culture.

Job Purpose

In this role you will develop, evolve and manage business compliance policies with appropriate quality assurance and compliance monitoring in line with relevant legislation and regulatory requirements. Ensure 1st Line of Defence Controls are adequately monitored to minimise operational errors and Security Information Breaches by means of effective processes and procedures.

Key Accountabilities

- Support the delivery of regular QA Audits/Compliance Monitoring across LPPA and deliver plans to mitigate risks found
- Support the delivery of a program of Check The Checker
- Undertake QA Audits/Compliance Monitoring of ad-hoc projects and areas of concern
- Undertake internal control-testing, highlighting areas of improvement and follow-up action as required
- Provide analysis of MI data highlighting key trends and areas of potential improvement
- Provide support to maintain, and deliver/arrange an appropriate training programme across the relevant sites around internal controls
- To provide support with follow up actions to facilitate closure of issues arising from Internal Audit visits
- Preparing clear and timely management information reporting as appropriate
- Develop and maintain strong relationships with other LPP Group teams that have touchpoints with the administration business and provide appropriate advice on technical/complex issues as required

Person Specification

- A proactive, self-motivated team player who can work independently with minimal supervision, manage a high personal workload with multiple deadlines and continually strive for improvements in quality, efficiency and presentation.
- Sound knowledge of regulatory requirements, particularly TPR COP14 relating to Public Sector Pension Schemes, LGPS Regulations, and the implications of these for LPPA, and wider LPP Group where appropriate.
- Good analytical skills and the ability to present reasoned and convincing arguments to support and/or challenge a proposal.
- Excellent communication skills both verbal and written, including report writing skills.
- The ability to influence and build good working relationships at all levels both internally and externally.
- Excellent level of numerical, analytical and ICT skills to assist in the communication of key messages and to facilitate discussions and decision making.

In return

- The salary for this role is up to £25,000 depending on experience
- We offer 25 days’ holiday (plus bank holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate.
- Access to an excellent pension scheme with generous employer contributions, currently 14.9%.
- We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential.

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds

So, if you’re seeking your next challenge as a Quality & Compliance Monitoring Officer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Function
Risk & Compliance
Status
Full Time
Type
Permanent
Hours
37 hours


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Pensions Technical Adviser (Risk and Compliance)

Preston

Job Ref
TA121
Location
Preston
Salary
£33,000 - £38,000 dependant on experience and qualifications

Pensions Technical Adviser (Risk and Compliance)
Preston, Lancashire
£33,000 - £38,000

Job Purpose

Working within the Risk & Compliance function you will provide advice to the Administration business in respect of statutory, regulatory, contractual and legislative requirements relating to the Local Government, Police and Fire pensions administered as part of a small dedicated team of technical experts. This is a great opportunity for someone with knowledge of public sector pensions to bring their experience to our business and develop their technical knowledge further.

Key Responsibilities:

Monitor relevant pension scheme developments, including scheme specific legislation as well as other overriding legislation such as that which governs transfers, pension sharing and taxation; encompassing guidance from the department for Communities and Local Government (CLG) and the Government Actuaries Department (GAD) and including elements of best practice to ensure that all technical guidance is accurate and up to date.

Advise and inform the business and its staff to ensure compliance with current statute, new regulation/legislation, professional technical guidance and best practice in respect of the Scheme's administered within specifically agreed internal timescales.

Provide general and specific support to the business including responding to technical queries, and providing day to day advice to staff on the interpretation and implications of legislation and regulation relating to the schemes administered as well as providing advice on related Compensation and Redundancy Schemes and pensions tax legislation to ensure compliance, accuracy and consistency across the Administration Business, within specifically agreed internal timescales

Assist in the development of internal systems and processes to support the management and organisation of internal and external queries within specifically agreed internal timescales

Provide information and support in respect of legislative change, and the impact of that change, for training purposes in support of the training function to ensure compliance with current statute, new regulation/legislation, professional technical guidance and best practice

Support the testing of Administration systems developments, upgrades, and fixes, and carry out ad hoc checks of systems calculations to ensure accuracy and compliance with regulations and official guidance

Liaise with external professional scheme advisors in respect of technical pension issues and provide representation at external meetings and working groups to maintain LPPA's profile.

What we're looking for:

Significant experience in a technical financial/pensions administration environment with an excellent working knowledge of legislation, regulation, conditions, software, systems and processes relevant to pension payroll and pension administration.

Proven ability to work effectively on own initiative as well as being an effective team member, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining good working relationship within the team and the service as a whole.

Demonstrable ability to work accurately and to deadlines in a highly regulated and pressurised environment with the ability to manage multiple complex projects

Ability to use Excel at an advanced level, including the ability to use macros and pivot tables.

Good statistical and analytical skills, including good report writing skills

The ability to communicate effectively at all levels, including the ability to communicate and to present complex issues, possessing excellent communication skills.

In return:

- 25 days’ holiday (plus 2 concessionary days and bank holidays)
- Access to the Local Government Pension Scheme with generous pension benefits
- Flexibility in working pattern and a hybrid approach to working with this role able to be majority home based

So, if you’re seeking your next challenge as a Pensions Technical Advisor, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Technical Pension Administrator, Pension Administrator, Pension Advisor, or Technical Finance Administrator.

Function
Risk & Compliance
Status
Full Time
Type
Permanent


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