Current Vacancies

Compliance

Compliance Monitoring Officer

London

Job Ref
LPP
Location
London

The Local Pensions Partnership is a leading pensions services provider administering the pensions of some 580,000 members and 1,600 employers in public sector pension schemes.

Taking care of people’s journeys up to and into retire¬ment is a huge responsibility and it’s one we take very seriously. As a young, enterprising and considerate business, LPP is building on the outstanding work of our legacy business¬es to deliver a sustainable, consistent and sector-leading pensions services business.

We currently have an opportunity for a Compliance Monitoring Officer to join our compliance team. This role will be reporting into the Head of Compliance & MLRO.

As you would expect from a pension organisation LPP offer employees access to an excellent pension scheme with 12% employer contributions.

We offer a 37-hour working week, with flexibility in working pattern for the right candidates. LPP provides an environment of continuous personal and professional development to support employees in reaching their full potential to deliver our vision ‘to be a leading pension services business.


Role Purpose

The Compliance Monitoring Officer will be responsible for undertaking, managing, and recording Compliance Monitoring reviews, while assisting in the development and maintenance of the Compliance Monitoring Plan. Reporting to the Head of Compliance & MLRO, but working closely with the Investment Compliance Officers, the role will support the wider responsibilities of the Compliance team and will be expected to work closely with all areas of the regulated investment business, promoting a positive compliance culture throughout.


Role Responsibilities

• Further develop the Compliance Monitoring framework and methodology, including the processes and procedures to manage the monitoring requirements, and the development and use of specific computerised applications as appropriate;

• Plan and conduct Compliance Monitoring reviews and policy testing in accordance with the Compliance Monitoring Plan to provide assurance over key control effectiveness, Conduct Risk awareness, and adherence to company policies, procedures, and relevant FCA regulations;

• Agree actions with management and present findings in a clear and concise manner;

• Ensure business knowledge, processes and controls are accurately and proportionately assessed against regulatory and internal compliance standards;

• Assist and make recommendations to the Head of Compliance with the ongoing development, maintenance and delivery of a risk-based Compliance Monitoring Plan and regulatory procedures;

• Produce accurate and timely reports in respect of Compliance assurance activity;

• Be an advocate for increasing compliance awareness and work with the Head of Compliance to continually increase awareness across the business.


Knowledge & Competence Requirements

The role holder must be able to demonstrate the following knowledge and competence criteria:

• Previous experience in financial services, ideally in Compliance or Risk (essential)

• Working knowledge of FCA Regulations, in particular SYSC, COLL, FUND (essential)

• Compliance monitoring experience (essential)

• Educated to degree level (desirable)

• Compliance Qualifications e.g. CISI Diploma or equivalent (desirable)

• [Please note this is not a KYC position]


Person Specification

• Highly developed analytical skills and the ability to present reasoned and convincing arguments to support and/or challenge a proposal;

• Excellent written and verbal communication skills including the ability to influence and build good working relationships at all levels both internally and externally.

• Excellent level of numerical, analytical, ICT, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making;

• Excellent presentation skills;

• Resilience in the face of challenge from Senior stakeholders;

• Excellent presentation skills;

• Ability to work independently and pro-actively take ownership for own workload;

• Good time management, and attention to detail.

Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Function
Compliance
Status
Full Time
Type
Permanent


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Employer Risk

Pension Risk Assistant Manager (Employer Risk)

London

Job Ref
LPP
Location
London

Purpose

We currently have an opportunity for an experienced risk professional to join our team. Reporting to the Senior Employer Risk Manager you will focus on delivering a high quality employer risk advisory service to LPP clients and customers with a specific focus on pensions.

Key Responsibilities

• Ensure customers receive focussed and relevant advice and reports developing effective, strong client relationships

• Interpret/analyse complex financial and actuarial data and produce recommendations accordingly

• Interpret and advise on legal issues within a pension’s regulation-based framework

• Manage a small team of staff, underlying systems and processes

• Ensure quality control systems are developed and applied across the team’s remit

Key Accountabilities

• Ensure performance targets are met as set out in client contracts

• Manage, motivate and develop staff to provide high quality analysis and client reports

• Manage complex databases and systems ensuring these are accurate and up to date

• Draft high-quality reports for customers both internal and external, drawing on data and analysis managed/carried out within the team

• Successful delivery of miscellaneous projects, for example valuations, large scale data migrations, ad-hoc pieces of work requested by clients

• Keep abreast of developments within multiple arenas which are relevant to the team’s remit

• Maintain and develop positive working relationships with colleagues and external agencies through regular contact, attendance at meetings, managing expectations etc.

Person Specification

• Excellent communication skills, with ability to build positive relationships

• Excellent numerical, analysis and IT skills

• A full understanding of risk management principles

• Ability to engage with, and influence, senior finance, legal and actuarial professionals

• Experience of working within regulatory frameworks

• Good analytical, logical thinking, and problem-solving skills, including the ability to analyse complex financial data, and propose strategic approaches to complex issues

• Demonstrate positive behaviour, acting as a role model to staff through positive and consistent behaviours and approach in line with LPP strategic values of:
Working together
Committed to excellence
Doing the right thing
Forward thinking

• Ideally degree educated in a numerical subject; a recognised accountancy qualification would be advantageous

• Local government pension knowledge is desirable but not essential

Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Function
Employer Risk
Status
Full Time
Type
Permanent


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Market Risk

Actuarial & Funding Risk Graduate

London

Job Ref
LPPI
Location
London

Local Pensions Partnership Investments Ltd (LPPI) is a wholly-owned investment subsidiary of Local Pensions Partnership (LPP). LPPI manages £16bn of pension assets for local government pension schemes (LGPS), with full delegation for the selection, monitoring and management of fund managers, and implementation of investment strategy on clients’ behalf. Since its launch in April 2016, LPPI has successfully designed and launched a suite of asset class-based investment funds which can be utilized to deliver clients’ strategic asset allocations. LPPI’s investment professionals are seasoned global investors whose experience span assets classes and investment styles, with deep buy/sell side asset management and capital markets experience.
We currently have an opportunity for a Graduate in the Actuarial & Funding Risk team reporting into the in-house Actuary
As you would expect from a pension organization LPP offer employees access to an excellent pension scheme with up to 12% employer contributions.
We offer a 37-hour working week, with flexibility in working pattern for the right candidates. LPP provides an environment of continuous personal and professional development to support employees in reaching their full potential to deliver our vision ‘to be a leading pension services business. This role will be based out of our London office based in Union street

Purpose

The graduate will:

• Work within, assist and support the actuarial and funding risk team

• Contribute to the development of in-house funding (asset and liability) risk modelling

• Produce and continue to develop actuarial and funding risk reporting for LPPI clients

• Assist to enhance overall solvency, investment and funding risk management analysis and reporting

• Provide support to the wider risk, investment risk and investment strategy teams to maintain and enhance risk data, models, systems and reporting processes

• Assist the risk team working with clients’ Fund Actuaries; including for example with analysis, design and implementation of risk adjusted contribution requirements, where required

• Abide by any training agreements issued by LPP Training and Development

Key Responsibilities

• Work with team members to deliver actuarial and funding risk modelling, analysis and reporting for LPPI’s pension fund clients and stakeholders

• Assist with and support the maintenance and continual development of funding risk modelling, analysis, processes and reporting

• Assist the team to maintain funding risk data, systems and reporting infrastructure

• Keep up to date with relevant actuarial, regulatory and financial markets matters; in particular, LGPS regulations and developments

• Assist as required with communication of relevant matters to clients and stakeholders

• Develop technical skills and knowledge in relation to the role

• Gain knowledge of systems and processes through application on the job

• Carry out tasks and responsibilities with accuracy and efficiency, demonstrating high levels of productivity and attention to detail

• Participate in debate, not only following but understanding direction and carrying out tasks in a business context

• Participation in wider industry experiences, such as external briefings on industry matters, business line specific events with peers and subject matter experts

• Develop confidence and skill in building relationships; being approachable, flexible and displaying high levels of interest and engagement

Person Specification

The successful candidate should be committed to LPP’s values and will demonstrate the following qualities:

• At least a 2(i) degree in Mathematics/Finance/Actuarial Science/Sciences or equivalent

• To have started the actuarial qualifications would be attractive but not essential

• Demonstrable interest in working within risk management

• function in pension fund industry

• Ability to work under pressure to tight deadlines, prioritise work effectively, evidence strong time management and deliver work to a consistent standard of excellence

• Demonstrable lateral thinking, problem solving, communication and organisational skills including the ability to build good working relationships

• Capability to perform research and analysis, and present clear and actionable summaries of findings

• Well-developed numerical, analytical and report writing skills

• Adaptable and flexible

• A proactive, self-motivated team player


Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

LPP will consider supporting the completion of recognised Actuarial Qualifications and support for relevant Continuing Professional Development

Function
Market Risk
Status
Full Time
Type
Permanent


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Pension Administration

Pensions Administrator

Preston

Job Ref
LPP/L2/02/20
Location
Preston
Salary
Circa 20k depending on experience

Local Pensions Partnership (LPP) is an award-winning pension services business with offices across the UK. We are currently seeking Pension Administrators to join our team in Preston.
work effectively on their own initiative as well as being a good team worker.

As you would expect from a pension organisation LPP offers employees access to an excellent pension scheme with 12.4% employer contributions, 25 days holiday (plus bank holidays). Our offices in central Preston are easily accessible by road, rail and public transport.
We offer a 37 hour working week, with flexibility in working pattern for the right candidate. LPP provides an environment of continuous personal and professional development to support employees in reaching their full potential to deliver our vision ‘to be a leading pension services business’.

Key Accountabilities

• To process and check a range of general pensions case work, including, but not restricted to benefits estimates, transfers, retirements, commutation of benefits and the combining of benefits, ensuring that service level targets and deadlines are met in respect these areas

• To respond to member correspondence relating to the work undertaken within the level 2 Casework Team, again ensuring that service level targets and deadlines are met in these areas

• Ensure that all work is carried out in a timely and accurate manner

• To actively develop an understanding of current regulations and overriding legislation, maintaining an up to date knowledge

• To support service provision as appropriate undertaking other duties commensurate with the post

• Liaise with customers and third parties obtaining information in respect of the work undertaken on the Level 2 Casework Team

• Treat information security with the upmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines

Person Specification

• Practical working experience in a pension administration role

• Proven ability to work effectively on own initiative as well as being an effective team player, promoting positive behaviour and attitudes, working flexibly, whilst at all times developing and maintaining good working relationship within the team and the service as a whole

• Proven ability to undertake detailed mathematical calculations accurately

• Demonstrable ability to work accurately and to deadlines

• Ability to use systems and processes relevant to pension payroll and pension administration

• Ability to use Excel and Word to a good standard

• The ability to communicate effectively at all levels possessing excellent communication skills

• Commitment to providing a good customer service at all times

• Demonstrable ability to apply and interpret complex regulations, relevant to the casework undertaken on the Level 2 Casework team

• Maintain an understanding and actively support LPP’s equality programme, both internally and externally, along with all other corporate policy initiatives, including maintaining an understanding of the breadth of the diversity agenda and embedding good practice


Qualifications

• 5 GCSEs or equivalent including Maths and English at Grade C or above

• A recognised pension administration qualification (or working towards) would be desirable

How to Apply

You can apply for this role by submitting a CV and covering letter confirming your current remuneration package.

Please note that as part of the recruitment process, candidates may be invited to complete both ability and psychometric assessments and will receive feedback.

We regret that we will only be able to respond to successful applicants.

Applications should be sent ideally by email to job-application@localpensionspartnership.org.uk or to the HR team based at LPP, 2nd Floor 169 Union Street, London, SE1 0LL by the closing date below. For any questions around applying and/or further details in relation to the position please do not hesitate to contact the HR team on 0207-369-6952 .


Closing date for applications: We invite all applicants to apply as soon as possible and please note that the campaign will close when sufficient applications have been received.

LPP is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers. All applicants who are known to be disabled and who meet the minimum criteria for the role will progress to the next stage of the recruitment process.


Function
Pension Administration
Status
Full Time
Type
Permanent
Hours
37


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Pensions Administrator-Contact Centre

Preston

Job Ref
LPP/CC/02/20
Location
Preston
Salary
18,500

Local Pensions Partnership (LPP) is an award-winning pension services business with offices across the UK. We are currently seeking Pension Administrators to join our Contact Centre team in Preston who can work effectively on their own initiative as well as being an effective team player.
As you would expect from a pension organisation LPP offers employees access to an excellent pension scheme with 12.4% employer contributions, 25 days holiday (plus bank holidays). Our offices in central Preston are easily accessible by road, rail and public transport.


Key Accountabilities

Sensitively and efficiently assist customers by resolving pension telephone and email queries and making appropriate referrals as necessary.

Delivering a flexible and responsive service in line with the needs of the business.

Be fully proficient in the use of telephony and ICT systems typically used in a customer service/call centre environment

Be polite and professional

Take ownership of individual enquiries and customer requests.

Be fully proficient in all aspects of customer service delivery, recognising the diversity of clients.

Treat information security with the upmost respect, dealing appropriately with sensitive and confidential information within Service protocol/guidelines

Meet agreed quality and performance targets.

Able to work without close supervision.

Undertake other duties of as required, in line with the level of responsibility of the post.

Assist in the induction, training, mentoring and professional development of colleagues as appropriate and support team members in ensuring that objectives and targets are met


Person Specification

Recent experience in a telephone-based call centre / contact centre environment.

Experience of working to and achieving challenging targets.

Excellent customer service skills.

Excellent oral and written (grammar) communication skills.

Good interpersonal skills and empathetic listening skills.


Ability to deal with sensitive and confidential matters appropriately

Ability to work effectively as part of a team.

Ability to use initiative, analyse situations and identify the service needs of customers.

Competent in using multiple ICT systems i.e. e-mail, word processing, spreadsheets and databases.


You must be prepared to work flexibly to provide cover for call centre hours of 0800 to 1800 Monday to Friday (excluding Bank Holidays).

You will be required to undertake intensive training during an extensive induction programme. No previous pension knowledge is required.


Maintain an understanding and actively support LPP’s equality programme, both internally and externally, along with all other corporate policy initiatives, including maintaining an understanding of the breadth of the diversity agenda and embedding good practice.


How to Apply

You can apply for this role by submitting a CV and covering letter confirming your current remuneration package.

Please note that as part of the recruitment process, candidates may be invited to complete a role play assessment.

Applications should be sent ideally by email to job-application@localpensionspartnership.org.uk or to the HR team based at LPP, 2nd Floor 169 Union Street, London, SE1 0LL by the closing date below. For any questions around applying and/or further details in relation to the position please do not hesitate to contact the HR team on 0207-369-6991.

Closing date for applications: We invite all applicants to apply as soon as possible and please note that the campaign will close when sufficient applications have been received.

LPP is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers. All applicants who are known to be disabled and who meet the minimum criteria for the role will progress to the next stage of the recruitment process.

Function
Pension Administration
Status
Full Time
Type
Permanent
Hours
37


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