Current Vacancies

Investments

Senior Analyst, Credit

London

Job Ref
LPP210420
Location
London

Job Purpose
The role will be primarily responsible for providing analytical support for managing LPPI’s Credit Investments portfolio. Key activities include:
• Monitoring of existing managers, fund investments and direct investments closely through open dialogues with managers and understanding the underlying assets in various portfolios

• Analysing and reporting the performance of LPPI’s Credit portfolio regularly by understanding the different types of credit asset exposures within the portfolio and developments in the global credit markets to determine the key drivers behind the performance.

• Liaising with responsible investment, operational due diligence, risk, operations, legal and other teams within LPPI to ensure compliance with investment management agreements and internal policy

• Assisting with research and selection of credit investment managers and strategies by carrying out due diligence meetings, producing extensive and comprehensive analysis, preparing investment committee papers, and presenting to the investment committee

• Developing and maintaining a database of investable manager and credit strategy universe, including incumbent managers and investment, within various LPPI’s systems, including middle-office portfolio monitoring tools (such as Burgiss and Broadridge) and client relationship management tools (such as Foliometrics)

Key Responsibilities
• Lead on the quarterly performance analysis and produce the quarterly fact sheets that require solid Excel and numerical skills

• Manage the quarterly update call schedule with managers and record the key aspects from the meetings in Folio metrics together with any documentation supplied by the managers

• Produce Manager Review report that is presented annually to the investment committee and the wider LPPI Investments team, which is based on the performance analysis and quarterly update calls

• Monitor cash flows of the LPPI’s Credit portfolio and maintain the cash flow projections model that require solid Excel and numerical skills

• Participate in meetings with prospective managers to constantly monitor the changes in the marketplace to be able to update the Credit team’s market mapping exercise and to identify managers or strategies that would best suit LPPI’s Credit portfolio

• Assist with producing investment committee papers to propose new investments. The new investments will ensure that they are consistent with the objectives of the LPPI’s Credit portfolio, including delivering on best-of-breed managers, maximising returns whilst preserving capital, matching cash flow requirements, selecting those managers that provide the best value-for-money and transparency

• Supervised junior staff on discrete tasks where required

Person Specification
• Degree level educated preferably gained within a finance, economics or mathematics related discipline. Possession of post-graduate qualifications is an advantage

• 5 to 7 years of experience in investments or credit analysis gained within a relevant organisation

• Numerate quantitative analytical capabilities including advanced use of Excel

• Advanced skills in using Microsoft Office tools

• Excellent writing and communications skills

• Ideally, previous experience and/or interest in manager selection and co-investing

• Willingness to take initiatives and be accountable for a project from start to finish, showing enthusiasm for tasks big and small

• A proactive, self-motivate team player who can manage a high workload with multiple deadlines ensuring expectations are managed throughout

• An understanding of the breadth of the diversity agenda including embedding good practice and an understanding of LPP’s commitment to combating discrimination and promoting equality of opportunity

Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Function
Investments
Status
Full Time
Type
Permanent


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Pension Administration

Pensions Administrator

Preston

Job Ref
LPPA150920
Location
Preston
Salary
£20,000- £22,000

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options. Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline driven and responding to queries. We are currently seeking a Pensions Administrator to join our Member Services team in Preston.

Key Accountabilities

· To process and check a range of general pensions case work, including, but not restricted to benefits estimates, transfers, retirements, commutation of benefits and the combining of benefits, ensuring that service level targets and deadlines are met in respect these areas

· To respond to member correspondence relating to the work undertaken within the Team, again ensuring that service level targets and deadlines are met in these areas

· To develop an understanding of current pensions regulation and overriding legislation, maintaining an up to date knowledge

· Liaise with customers and third parties obtaining information in respect of the work undertaken on the team

Person Specification

· Practical working experience in an office administration role. Previous experience in Pension or Financial services industry is desirable but a not a necessity.

· Proven ability to undertake detailed mathematical calculations accurately. Please note the interview process may include numerical assessments.

· Demonstrable ability to work accurately and to deadlines

· Previous work with internal database systems is desirable, experience with processes relevant to payroll and pension administration would be beneficial.

· Previous experience and high capability of using the Microsoft Office packages (e.g. Word and Excel)

· Strong communication skills with confidence to work independently when required whilst also being an effective team player.

Qualifications

· 5 GCSEs or equivalent including Maths and English at Grade C or above

· A recognised pension administration qualification (or working towards) would be desirable

In return
• The salary range for this role is £20,000- £22,000 depending on experience

• We offer 25 days holiday (plus bank holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate.

• Access to an excellent pension scheme with generous employer contributions.

• We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential.

• Our offices in central Preston are easily accessible by road, rail and public transport.

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds.

Function
Pension Administration
Status
Full Time
Type
Permanent
Hours
37 Hours per week


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Pensions Administrator- Email Helpdesk

Preston

Job Ref
LPPHD2180520
Location
Preston
Salary
£18500

About Us

Local Pensions Partnership (LPP) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options. Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline driven and responding to queries. We are currently seeking a Pensions Administrator with experience in dealing with high volume of emails along with working knowledge of web chat to join our helpdesk team in Preston.

Purpose :

To provide the highest standard of customer service to members,employers and 3rd parties.

The role is predominantly focussed on answering pensions queries via email and webchat in respect of the public sector pension schemes administered by LPP. However you will be required to support our telephone teams at busy times

Key Accountabilities :

Sensitively and efficiently assist customers by resolving pension email queries and making appropriate referrals, as necessary.

Delivering a flexible and responsive service in line with the needs of the business alongside Taking ownership of individual enquiries and customer requests.

Able to work Independently without close supervision.

Ability to meet agreed quality and performance targets.

Person Specification :

Recent experience of contact centre would be an advantage

Experience in using web chat, instant messenger and professional social media channels.

Experience of working to and achieving challenging targets with, Excellent customer service skills.

Excellent oral and written (grammar) communication skills.

Good interpersonal skills and empathetic listening skills.

Competent in using multiple ICT systems i.e. e-mail, word processing, spreadsheets

You must be prepared to work flexibly to provide cover for call centre hours of 0800 to 1800 Monday to Friday (excluding Bank Holidays).

You will be required to undertake intensive training during an extensive induction programme. No previous pension knowledge is required.

In return :

The salary for this role is circa £18,500

We offer 25 days holiday (plus bank holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate.

As you would expect from a pension organisation LPP offers employees access to an excellent pension scheme with generous employer contributions

We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential.

Our offices in central Preston are easily accessible by road, rail and public transport.



How to Apply

Please note that as part of the recruitment process, candidates may be invited to complete a role play assessment.


LPP is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers. All applicants who are known to be disabled and who meet the minimum criteria for the role will progress to the next stage of the recruitment process.

Function
Pension Administration
Status
Full Time
Type
Permanent
Hours
37 Hours per week


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Pensions Administrator- Telephone Helpdesk

Preston

Job Ref
LPPHD180520
Location
Preston
Salary
£18500

About Us

Local Pensions Partnership (LPP) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options. Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline driven and responding to queries. We are currently seeking a Pensions Administrator to join our helpdesk team in Preston.

Purpose

To provide the highest standard of customer service to members,employers and 3rd parties.

The role is predominantly focussed on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPP.

Key Accountabilities

Sensitively and efficiently assist customers by resolving pension telephone queries and making appropriate referrals, as necessary.

Delivering a flexible and responsive service in line with the needs of the business alongside Taking ownership of individual enquiries and customer requests.

Able to work Independently without close supervision.

Ability to meet agreed quality and performance targets.

Person Specification

Recent experience of contact centre would be an advantage

Experience of working to and achieving challenging targets with, Excellent customer service skills.

Excellent oral and written (grammar) communication skills.

Good interpersonal skills and empathetic listening skills.

Competent in using multiple ICT systems i.e. e-mail, word processing, spreadsheets

You must be prepared to work flexibly to provide cover for call centre hours of 0800 to 1800 Monday to Friday (excluding Bank Holidays).

You will be required to undertake intensive training during an extensive induction programme. No previous pension knowledge is required.


In return
• The salary for this role is circa £18,500
• We offer 25 days holiday (plus bank holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate.
• As you would expect from a pension organisation LPP offers employees access to an excellent pension scheme with generous employer contributions
• We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential.
• Our offices in central Preston are easily accessible by road, rail and public transport.



How to Apply

Please note that as part of the recruitment process, candidates may be invited to complete a role play assessment.



LPP is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers.

Function
Pension Administration
Status
Full Time
Type
Permanent
Hours
37 Hours per week


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Pensions Administrator- Telephone Helpdesk (Part Time)

Preston

Job Ref
LPPHD180520
Location
Preston
Salary
£18500 FTE (Pro rata for 20 hours)

About Us

Local Pensions Partnership (LPP) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options. Our work involves significant correspondence with various customer groups, the completion of pension casework which is deadline driven and responding to queries. We are currently seeking a Pensions Administrator to join our helpdesk team in Preston.

Purpose

To provide the highest standard of customer service to members,employers and 3rd parties.

The role is predominantly focussed on answering pensions queries via telephone in respect of the public sector pension schemes administered by LPP.

Key Accountabilities

Sensitively and efficiently assist customers by resolving pension telephone queries and making appropriate referrals, as necessary.

Delivering a flexible and responsive service in line with the needs of the business alongside Taking ownership of individual enquiries and customer requests.

Able to work Independently without close supervision.

Ability to meet agreed quality and performance targets.

Person Specification

Recent experience of contact centre would be an advantage

Experience of working to and achieving challenging targets with, Excellent customer service skills.

Excellent oral and written (grammar) communication skills.

Good interpersonal skills and empathetic listening skills.

Competent in using multiple ICT systems i.e. e-mail, word processing, spreadsheets

You must be prepared to work flexibly to provide cover for call centre hours of 0800 to 1800 Monday to Friday (excluding Bank Holidays).

You will be required to undertake intensive training during an extensive induction programme. No previous pension knowledge is required.


In return

• As you would expect from a pension organisation LPP offers employees access to an excellent pension scheme with generous employer contributions
• We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential.
• Our offices in central Preston are easily accessible by road, rail and public transport.



How to Apply

Please note that as part of the recruitment process, candidates may be invited to complete a role play assessment.


LPP is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers.

Function
Pension Administration
Status
Full Time
Type
Permanent
Hours
20 Hours per week. 4 or 5 days 10:00 am - 2:00pm


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Programme Management

Business Analyst - 12 month fixed term contract. Immediate start

Preston

Job Ref
BA1
Location
Preston
Salary
Up to £35,000 dependant on expereince

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options.

We are currently looking to strengthen our Programme Management team through the appointment of an experienced Business Analyst with a strong knowledge of LEAN methodology and process improvement (including process mapping) for a period of 12 months.

Job Purpose

In this role you will help and support the LPPA pensions administration business to drive technological change and business improvement by documenting, understanding and challenging key processes and delivering change.

Key Accountabilities

•Support the pensions administration change programme and small changes by producing clear business and system requirements, process maps and test plans.
•Identify, manage and deliver process design changes by conducting business and systems process analysis and design, focusing on quality improvement and operational efficiency.
•Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; recognising and capitalising on improvement opportunities; and adapting to competing demands, organisational changes and new responsibilities.
•Be the interface between the business and IT, translating business requirements into functional specifications. Collaborate closely with developers to implement the requirements, and work with IT and the business to ensure testing of solution is robust and
thorough prior to release.
•Pro-actively identify improvement opportunities (proactive and reactive).
•Ability to analyse and synthesise business requirements, including recognising patterns in data and conceptualising processes.
•Understand the needs and expectations of multiple stakeholders.
•Support system conversions, upgrades, and enhancements.
•Support business continuity planning.
•Manage a continuous improvement backlog of minor enhancements to existing business applications.
•Prepare clear and timely management information reporting to relevant stakeholders as appropriate.

Person Specification

•A proactive, self-motivated team player who can work independently with minimal supervision, manage a high personal workload with multiple deadlines and continually strive for improvements in quality, efficiency and presentation.
•Must have relevant experience of working in a business analysis role and demonstrate the successful delivery of large projects as well as day-to-day operational requests from the business.
•Highly developed problem-solving and analytical skills and the ability to present reasoned and convincing arguments to support and/or challenge a proposal.
•Excellent level of numerical, analytical, ICT, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.
•Proficiency in MS Office (MS Word, Excel, PowerPoint).
•Knowledge of process mapping software is essential
•The ability to handle multiple projects in a fast-paced environment
•Effective communication skills
•Experience of working in Pension Administration would be desirable, although not essential. Knowledge of working in the public sector is preferred but not essential.

In return

•The salary for this role is up to £35,000 depending on experience
•We offer 25 days holiday (plus bank holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate.
•Access to an excellent pension scheme with generous employer contributions, currently 14.9%.
•We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential.
•Our offices in central Preston are easily accessible by road, rail and public transport, though for the moment we remain a homeworking organisation

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds

Function
Programme Management
Status
Full Time
Type
Fixed Term Contract
Hours
37 hours


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Risk & Compliance

Risk & Compliance Officer

Preston

Job Ref
RISK2
Location
Preston
Salary
Up to £30,000 dependant on experience

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options.

We are currently strengthening our Risk and Compliance Team to ensure LPPA maintains an appropriate audit and risk management framework and culture.

Job Purpose

Reporting to the Head of Risk and Compliance in this role you will develop, evolve and manage business compliance policies with appropriate quality assurance and compliance monitoring in line with relevant legislation and regulatory requirements. Ensure 1st Line of Defence Controls are adequately monitored to minimise operational errors and Security Information Breaches by means of effective processes and procedures.

Key Accountabilities

• Risk management; Maintain LPPA risk register, Facilitate 'horizon-scanning' and the identification of regulatory risks as part of wider risk management framework within the business, Record, prioritise and report on such risks as part of an effective process to manage risks within acceptable tolerances.
• Ensure that effective internal control-testing programme is in place, highlighting areas of improvement and follow-up action as required.
• Maintain and deliver an effective Fraud Control Framework within LPPA.
• Compliance; Ensure the LPPA policies are maintained and are effective and proportionate, Assess and interpret regulatory documentation to provide a clear impact assessment of any change / requirements for LPPA
• Support the maintenance and evolvement of the breaches register to include reporting any material incidents.
• Prepare clear and timely management information reporting as appropriate.
• Develop and maintain strong relationships with other LPP Group teams that have touchpoints with the administration business and provide appropriate advice on risk and compliance issues as required.

Person Specification

• A proactive, self-motivated team player who can work independently with minimal supervision, manage a high personal workload with multiple deadlines and continually strive for improvements in quality, efficiency and presentation.
• At least 3 years relevant experience, working in a compliance/risk role. Pensions experience is essential. Financial services regulated environment experience preferred but not essential.
• Sound knowledge of regulatory requirements, particularly TPR COP14 relating to Public Sector Pension Schemes, LGPS Regulations, and the implications of these for LPPA, and wider LPP Group where appropriate.
• Educated to at least A level with a relevant full professional qualification.
• Knowledge of the Local Government Pension Scheme and current developments within.
• Highly developed analytical skills and the ability to present reasoned and convincing arguments to support and/or challenge a proposal.
• Excellent communication skills including the ability to influence and build good working relationships at all levels both internally and externally.
• Excellent level of numerical, analytical, ICT, and report writing skills to assist in the communication of key messages and to facilitate discussions and decision making.

In return

•The salary for this role is up to £25,000 depending on experience
•We offer 25 days holiday (plus bank holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate.
•Access to an excellent pension scheme with generous employer contributions, currently 14.9%.
•We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential.
•Our offices in central Preston are easily accessible by road, rail and public transport though for the moment we remain a homeworking organisation


LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds



Function
Risk & Compliance
Status
Full Time
Type
Permanent
Hours
37 hours


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Quality & Compliance Monitoring Officer

Preston

Job Ref
RISK1
Location
Preston
Salary
Up to £30,000 dependant on experience

About Us

Local Pensions Partnership Administration (LPPA) is an award-winning pension services business with offices across the UK. We support over 640,000 pension scheme members and their employers to understand their pension obligations, benefits and retirement options.

We are currently strengthening our Risk and Compliance Team to ensure LPPA maintains an appropriate audit and risk management framework and culture.

Job Purpose

In this role you will develop, evolve and manage business compliance policies with appropriate quality assurance and compliance monitoring in line with relevant legislation and regulatory requirements. Ensure 1st Line of Defence Controls are adequately monitored to minimise operational errors and Security Information Breaches by means of effective processes and procedures.

Key Accountabilities

• Support the delivery of regular QA Audits/Compliance Monitoring across LPPA and deliver plans to mitigate risks found
• Support the delivery of a program of Check The Checker
• Undertake QA Audits/Compliance Monitoring of ad-hoc projects and areas of concern
• Undertake internal control-testing, highlighting areas of improvement and follow-up action as required
• Provide analysis of MI data highlighting key trends and areas of potential improvement
• Provide support to maintain, and deliver/arrange an appropriate training programme across the relevant sites around internal controls
• To provide support with follow up actions to facilitate closure of issues arising from Internal Audit visits
• Preparing clear and timely management information reporting as appropriate
• Develop and maintain strong relationships with other LPP Group teams that have touchpoints with the administration business and provide appropriate advice on technical/complex issues as required.

Person Specification

• A proactive, self-motivated team player who can work independently with minimal supervision, manage a high personal workload with multiple deadlines and continually strive for improvements in quality, efficiency and presentation.
• Sound knowledge of regulatory requirements, particularly TPR COP14 relating to Public Sector Pension Schemes, LGPS Regulations, and the implications of these for LPPA, and wider LPP Group where appropriate.
• Good analytical skills and the ability to present reasoned and convincing arguments to support and/or challenge a proposal.
• Excellent communication skills both verbal and written, including report writing skills.
• The ability to influence and build good working relationships at all levels both internally and externally.
• Excellent level of numerical, analytical and ICT skills to assist in the communication of key messages and to facilitate discussions and decision making.

In return

•The salary for this role is up to £25,000 depending on experience
•We offer 25 days holiday (plus bank holidays and additional concessionary days). We operate on a 37-hour working week, with flexibility in working pattern for the right candidate.
•Access to an excellent pension scheme with generous employer contributions, currently 14.9%.
•We have a friendly and sociable work culture whilst providing an environment of continuous personal and professional development to support employees in reaching their full potential.
•Our offices in central Preston are easily accessible by road, rail and public transport, though for the moment we remain a homeworking organisation

LPPA is keen to promote a diverse workforce to maximise our ability to provide quality services to all our customers, we welcome applications from candidates of all backgrounds

Function
Risk & Compliance
Status
Full Time
Type
Permanent
Hours
37 hours


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